1. Who we are
MATTECHS Solutions provides technology, engineering, manufacturing-aligned, AI-led, and strategic partnership solutions. In this policy, "MATTECHS", "we", "us", and "our" refer to MATTECHS Solutions.
2. Information we collect
When you submit an inquiry or request a callback, we may collect:
- Your name, company name, email address, and phone number.
- Your selected inquiry type and message details.
- Any additional information you choose to include in your message.
- Basic technical information processed by our website, hosting, form, email, or security providers.
3. How we use your information
We use submitted information to:
- Respond to your inquiry or callback request.
- Understand your requirements and suggest suitable solutions.
- Coordinate meetings, proposals, support, and partnership conversations.
- Maintain internal business records and improve our website and services.
- Comply with applicable legal, regulatory, or security obligations.
4. Consent and affiliate sharing
We do not sell your personal information. We may share your details with relevant third-party affiliates, partners, vendors, or implementation specialists only when it is necessary for your inquiry and only with your consent.
5. Service providers
We use service providers to operate this website and receive form submissions, including Web3Forms for inquiry submissions and email or hosting services for communication and storage. These providers may process information only as needed to provide their services to us.
6. Cookies and website data
This website may use basic technical tools, browser features, fonts, and hosting logs that help the site load, stay secure, and work correctly. We do not use this website to sell visitor data.
7. How long we keep information
We keep inquiry information for as long as needed to respond to you, maintain business records, support ongoing discussions, and meet legal or operational requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
8. Security
We use reasonable administrative, technical, and organizational measures to protect personal information. No online transmission or storage system can be guaranteed to be completely secure, but we work to limit access to people and providers who need it for business purposes.
9. Your choices and rights
You may contact us to request that we:
- Confirm whether we hold your personal information.
- Correct or update your information.
- Delete your information where legally and operationally possible.
- Withdraw consent for future affiliate sharing or non-essential contact.
10. Contact us
For privacy questions, correction requests, deletion requests, or consent withdrawal, contact us at sales@mattechsol.com.
Office address: C-403, Ruturang Apartments, S.No.41, Behind Paranjape School, Kothrud, Pune 411038.
11. Updates to this policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated effective date.